Our desire is to please our clients.  One way to accomplish this is to make clear our understandings with each other.  These are the terms of our agreement together:

Contact Name _______________________________________________________________________

Phone _____________________________________ FAX ____________________________________

Company ___________________________________________________________________________

Address ____________________________________________________________________________

____________________________________________________________________________________

City __________________________________ State __________ ZIP __________ Country _________

E-mail address ______________________________________________________________________

Present WWW URL (if any): ____________________________________________________________

Username _______________________________ Password __________________________________

These are the terms of our agreement together:

1. Authorization. The above-named client is engaging Reb Orrell, a partnership, located at 1509 Stoney Beach Way, Baltimore, Maryland, 21226, as an independent contractor for the specific project of developing and/or improving a World Wide Website to be installed on the client's web space on a web hosting service's computer. The client hereby authorizes Reb Orrell to access this account, and authorizes the web hosting service to provide Reb Orrell with "write permission" for the client's web page directory, and any other directories or programs which need to be accessed for this project. The client also authorizes Reb Orrell to publicize their completed website to Web search engines, as well as other Web directories and indexes. Reb Orrell will not install any items on a 'free' hosting server.

2. Website Package Elements. Reb Orrell includes the following elements in the Website Packages:

• E-mail/phone consultation  Up to 2 hours total general Internet orientation education, marketing strategy, and web design consultation. Telephone long distance charges are in addition to package rates. Additional consultation is at our hourly rate.

• Words of text supplied by the client (200 words per page approximate maximum if not supplied via diskette/CD/email). Reb Orrell will type in the text of up to 200 words per page.  Additional fees will be incurred beyond the 200 word page limit.  If client supplies via diskette/CD/email Web pages of more than 1,200 words of text additional fees may be applied due to increased formatting time.

• Links to external pages, up to 5 per page.

• Custom Graphics Package. Header graphic on first page (simple custom graphic incorporating company logo). Company logo will be used 'as is' if supplied on disk or CD.  If we scan for you, we will do our best to make as presentable as possible; however, we will not 'pixel edit' the image unless an additional charge of $50.00 per hour is paid by the client.  Top-of-page graphic for all other pages in your website. Colorful lines and bullets, and colored and textured background.

• Photos and other misc. graphic images supplied by client up to 5 included per page in standard websites, in addition to header and top-of-page graphic.

• Installation of web pages on the client's or our web hosting company.

• Minor updates and changes to existing web pages for three months, subject to the limits outlined below. Additional changes billed at hourly rate. This includes only "regular" pages, not product pages or the ordering system pages.

• Site publicity to at least 10 major Web search engines, such as Yahoo, AltaVista, InfoSeek, WebCrawler, Lycos, HotBot, etc.

• E-mail response link on each web page to any e-mail address.

• Feedback or guest book form  includes up to 20 fields. This is not included in online stores, since the shopping cart software is a functional equivalent.
   
• Blog.  The minimum cost for installing a blog is $25.   Reb Orrell will only install a blog on websites he designs and hosts.   Reb Orrell will supply the client with the full website address of the blog control panel and will also supply a user name and log on.  Reb Orrell will supply a short guide for using the blog in Adobe PDF format.  If you wish Reb Orrell to install a blog on your website please sign here ___________________________  (NOTE:  Additional web hosting costs may apply.)
   
• Discussion Board.  The minimum cost for installing a discussion board is $100.   Reb Orrell will only install a discussion board on websites he designs and hosts.   Reb Orrell will supply the client with the full website address of the discussion board control panel and will also supply a user name and log on.  Reb Orrell will do an initial configuration up to two hours..  If you wish Reb Orrell to install a discussion board on your website please sign here ___________________________  (NOTE:  Additional web hosting costs may apply.)
   

3. Website Packages Content. The content of the web pages will be supplied by the client and executed as specified by the client in the "Website Planning Worksheet" dated _______________.   This website includes up to ___________ web pages. In case the client desires additional standard web pages beyond the original number of pages specified above, the client agrees to pay Reb Orrell an additional $100 for each additional web page. Where custom graphic work (beyond the scope of the "Custom Graphics Package" detailed above) is requested, it will be billed at the hourly rate specified below.

4. Maintenance and Hourly Rate. This agreement includes minor web page maintenance to regular web pages (not store product pages) over a three-month period, including updating links and making minor changes to a sentence or paragraph. It does not including removing nearly all the text from a page and replacing it with new text. If the client or an agent other than Reb Orrell attempts updating the client's pages, time to repair web pages will be assessed at the hourly rate, and is not included as part of the updating time. The three-month maintenance period commences upon the date the client signs this contract.  Changes requested by the client beyond those limits will be billed at the hourly rate of $ 50.00. This rate shall also govern additional work authorized beyond the maximums specified above for such services as general Internet orientation, marketing consulting, web page design, editing, modifying product pages in an online store, and art, photo, graphics services, and helping clients learn how to use their own web page editor. CGI programming charges (if any) are not included in this rate.
 

5. Changes to Submitted Text. Please send us your final text. Time required to make substantive changes to client-submitted text after the web pages have been constructed will be additional, billed at the hourly rate.
 

6. Web Hosting. The client understands that any web hosting services require a separate contract with either Reb Orrell or with another web hosting service. Reb Orrell will not install any items on a 'free' hosting server.  The client agrees to select a web hosting service that allows Reb Orrell full access to the web site and a cgi-bin directory via FTP and telnet. The web hosting service must have the latest version of Front Page Extensions installed on the client's website.  The client further understands that if the web hosting service's operating system is not a Unix system, standard CGI software may not work, and providing a substitute may incur additional charges. Reb Orrell will host websites they create for a $250.00 yearly fee and will provide standard website maintenance for websites they design and host.  If the Client chooses a different web hosting service, Reb Orrell will only make minor updates and changes to existing web pages for three months.  If you wish Reb Orrell to be your web host at a cost of $250 per year (which includes standard website maintenance) please sign here ___________________________
 

7. Domain Name Registration.   Domain name registration is not included in the price of web design or web hosting.  The cost to register your domain name is $25.00.  If you wish Reb Orrell to register your domain name at a cost of $25.00 please sign here ___________

8. Completion Date. Reb Orrell and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website no later than _________________________.   If the client does not supply Reb Orrell complete text and graphics content all web pages contracted for within six weeks of the date this contract was signed, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within two months after signing of this contract, an additional continuation fee of 20% of the total contract price will also be assessed each month until the website is advertised. Client is again advised to send us your final text as soon as possible, along with any photos, diskettes, brochures, or advertising material useful for completing the website project. 
 

9. Payment of Fees. Fees to Reb Orrell are due and payable on the following schedule: 50% upon signing this contract, 50% when the web pages have been constructed according to the client's original written specifications. If the total amount of this contract is less than $300, the total amount shall be paid upon signing this contract. In case the client has not secured Web space on a web hosting service by the time the web pages are completed, the web pages may be delivered to the client on diskette or attached to an e-mail message. Advertising the pages to Web search engines and updating occur only after the final payment is made. All payments will be made in US funds payable to Reb Orrell, and mailed to 1509 Stoney Beach Way, Baltimore, Maryland, 21226.

10. Additional Expenses. Client agrees to reimburse Reb Orrell for any additional expenses necessary for the completion of the work.  Examples would be (but are not limited to): purchase of special fonts, graphics, stock photography, templates, themes, software, scripts, etc.

11. Additional Services.  Any revisions, additions or redesign client wishes Reb Orrell to perform not specified in this document shall be considered 'additional' and will require a separate Agreement and payment.
 

12. Assignment of Project. Reb Orrell reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion.
 

13. Legal Stuff. Reb Orrell does not warrant that the functions contained in these web pages or the Internet web site will meet the client's requirements or that the operation of the web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with client. In no event will Reb Orrell be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website, even if Reb Orrell has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
 

14. Copyrights and Trademarks. The client represents to Reb Orrell and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Reb Orrell for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Reb Orrell and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
 

15. Laws Affecting Electronic Commerce. From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Reb Orrell and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.
 

16. Copyright to Web pages. Copyright to the finished assembled work of web pages produced by Reb Orrell is owned by Reb Orrell. Upon final payment of this contract, the client is assigned rights to use as a web site the design, graphics, and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Reb Orrell and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios.
 

17. Payment of fees. In order for Reb Orrell to remain in business, payments must be made promptly. Delinquent bills will be assessed a $30 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 10% penalty will be added for each month of delinquency. Reb Orrell reserves the right to remove web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by Reb Orrell. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Anne Arundel County, Maryland, and any dispute will be litigated or arbitrated in Anne Arundel county, Maryland.
 

18. Sole Agreement. The agreement contained in this "Website Design Contract" constitutes the sole agreement between Reb Orrell and the client regarding this website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored for two (2) months after both parties sign this contract. Continued services after that time will require a new agreement.
 

19. Age.  Client certifies that he or she is at least 18 years of age.

20.  Authorship Credit.  Client agrees that Reb Orrell may put a byline and hyperlink on the bottom pages of their website establishing authorship credit and copyright notice and that Reb Orrell may advertise client's website as an example of their work.

21.  Website Content.  Reb Orrell will not design or host any website containing adult content or pornography.

22. Initial Payment and Refund Policy.

The total amount of this contract is $______________ comprised of  $ ____________ for web design by Reb Orrell,  $__________ for website hosting & standard website maintenance by Reb Orrell, $ ____________ for installation of a blog,  $ ___________ for installation of a discussion board, and $ ____________________ for domain name registration by Reb Orrell.

This agreement begins with an initial payment of $_____________. If the client halts work and applies by registered letter for a refund within 30 days, to Reb Orrell, 1509 Stoney Beach Way, Baltimore, Maryland, 21226, work completed shall be billed at the hourly rate stated above, and deducted from the initial payment, the balance of which shall be returned to the client. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate stated above. No portion of this initial payment will be refunded unless written application is made within 30 days of signing this contract.

23. Entire Understanding.  This contract constitutes the sole agreement between Reb Orrell and the Client regarding its Web Design Service.  It becomes effective only when signed by both parties.  This agreement shall be governed and construed in accordance with the laws of the State of Maryland.

The undersigned agrees to the terms of this agreement on behalf of his or her organization or business. No responsibility will be accepted for digital or photocopied signatures.

On behalf of the client (authorized signature):

_______________________________________ Date ________________

On behalf of Reb Orrell (authorized signature)

_______________________________________ Date ________________